BACKHospitality
Guest experience starts with a visit to your website
Providing outstanding service should begin as soon as clients start researching restaurants or hotels on the Internet.
In an increasingly competitive market, it’s crucial that online sales opportunities are maximised. The website is the new front door of your business and potential clients need to be greeted accordingly.
How Vixtel Transforms Hospitality Providers
Greeting Clients On The Website
In an industry all about presentation and service, why wouldn’t you extent this to your website. Answer questions prospective clients may have in real time and use video to showcase you staff and facilities. Live Connex offers a unique opportunity to provide an unprecedented level of interaction.
Metrics
It’s important for all businesses to know what marketing campaigns work and what don’t. Through clever use of inbound numbers or specialised queuing rules, we can identify where prospective clients have come from and provide you with the reports to analyse them.
Simple Design Process
To ensure our systems fit the requirements of our clients, we conduct an interactive design process using our My Spex platform. Designing call flows and setting PBX rules is as simple as drop and drag – our design specialists working with you will also recommend alternatives to streamline your design.
Client Relationship Manager
All Vixtel clients are appointed a relationship manager. They are there to handle all requests, training, modifications and advice. They are the IT manager you never had!
